Refund policy
Jai Suu Return Policy
At Jai Suu, each drop is a limited edition, crafted with care to bring you exclusive and unique gear. Because of this limited nature, we do not offer returns or exchanges, except in the specific cases outlined below.
Returns will only be accepted if:
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The product is defective or damaged upon arrival
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You receive an item that does not match the size you ordered
If you believe your item qualifies under these conditions, please reach out to us within 7 days of receiving your order with photos and a description of the issue. Our team will review your request and guide you through the next steps.
We appreciate your understanding that due to the exclusivity of our collections, we cannot accommodate returns or exchanges outside of these circumstances. Your support helps us keep delivering authentic, high-quality gear inspired by the fighting heart — Jai Suu.
Contact Us:
Email: send@jaisuu.com
Instagram: @jaisuu_lifestyle
Thank you for being part of the journey.