Shipping policy
Jai Suu Shipping Policy
At Jai Suu, we’re committed to delivering your exclusive gear quickly and securely. Once your order is processed and ready to ship, you will receive a notification confirming that your item has been dispatched.
All orders are shipped directly from our Bangkok warehouse using DHL, a trusted global courier known for fast and reliable delivery. Typically, once your package is dispatched, it will arrive within 3 to 5 business days, depending on your location.
Along with your dispatch notification, you will receive a tracking number so you can follow your shipment every step of the way. This way, you’ll always know when to expect your gear.
Customs, Duties & Taxes
Please note that shipping times may vary slightly due to customs clearance or unforeseen delays. Jai Suu is not liable for any customs fees, duties, taxes, or delays imposed by your country’s customs authorities. Customers are responsible for any such charges.